Please read these Terms of Service ("Terms") carefully before using the GearMates mobile application and website (collectively, the "Service") operated by GearMates ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Acceptance of Terms
By creating an account, joining our waitlist, or otherwise accessing the Service, you confirm that you are at least 13 years old (or 16 years old if you are in the European Union), that you have read and understood these Terms, and that you agree to be bound by them. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
2. Description of the Service
GearMates is a mobile application and associated website that provides:
- A personal gear inventory manager ("Gear Locker") where you can track items you own, their condition, service history, photos, and notes
- Per-trip collaborative packing list tools ("Trip Planner") for coordinating gear across a group
- An AI-powered suggestion system ("AI Concierge") that provides proactive gear recommendations and alerts based on your inventory and trip data
The Service is provided "as is" and may be updated, modified, or discontinued at any time. GearMates is currently in pre-launch. Features described on our website represent intended functionality and may change before or after launch.
3. User Accounts
When the app launches, you may be required to create an account. You are responsible for:
- Providing accurate and complete information when creating your account
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorised access to your account
We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, pose a risk to the Service or other users.
4. Your Content
You retain ownership of all content you create and upload to GearMates, including gear information, trip data, notes, and photos ("Your Content"). By uploading content to the Service, you grant GearMates a limited, non-exclusive, worldwide, royalty-free licence to store, process, and display Your Content solely as necessary to provide the Service to you.
You are solely responsible for Your Content. You represent and warrant that:
- You own or have the right to use all content you upload
- Your Content does not violate any third party's intellectual property, privacy, or other rights
- Your Content does not contain illegal, harmful, or objectionable material
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates applicable local, national, or international laws or regulations
- Attempt to gain unauthorised access to any part of the Service, other accounts, or computer systems
- Reverse engineer, decompile, or disassemble the GearMates application
- Use automated tools to access, scrape, or index the Service without our prior written permission
- Transmit any material that is harmful, offensive, or that contains malware or other malicious code
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Interfere with or disrupt the integrity or performance of the Service
6. Collaborative Trip Features
When you use shared trip features, you understand and agree that:
- Other trip participants will be able to see packing items and statuses you add to the shared trip
- You are responsible for the accuracy of the information you contribute to shared trips
- GearMates is not responsible for any disputes, losses, or issues arising between trip participants related to shared gear or packing coordination
7. AI Concierge
The AI Concierge feature generates automated suggestions based on your gear data, trip information, and location (if permitted). You understand and agree that:
- AI-generated suggestions are for informational purposes only and do not constitute professional advice
- You are solely responsible for any decisions you make based on AI Concierge suggestions, including decisions about gear condition, repair, or replacement
- GearMates does not guarantee the accuracy, completeness, or timeliness of AI-generated suggestions
- Location-based recommendations (nearby shops, repair services) rely on third-party location data and we do not endorse or verify any specific business
8. Intellectual Property
The Service and its original content, features, and functionality — including the GearMates name and logo, the "Gear" mascot character, interface design, and underlying software — are and will remain the exclusive property of GearMates and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written permission.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services (such as gear shops recommended by the AI Concierge). These are provided for convenience only. GearMates does not endorse, control, or accept responsibility for third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
GEARMATES DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GEARMATES, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF GEARMATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
GEARMATES'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO GEARMATES IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to defend, indemnify, and hold harmless GearMates and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party right.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or if we determine, in our sole discretion, that termination is appropriate. Upon termination, your right to use the Service will immediately cease.
You may stop using the Service and delete your account at any time through the app settings or by contacting us. Sections 4 (Your Content — with respect to the licence you granted us for content already processed), 8, 10, 11, 12, and 14 of these Terms will survive termination.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Utah.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or a prominent notice in the app at least 14 days before the change takes effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.
16. Contact Us
If you have questions about these Terms, please contact us:
- Email: legal@gear-mates.com
- Website: gear-mates.com